What are your roles and responsibilities as the compliance officer? What is the process for a patient to file a complaint? How do you deal with civil versus criminal complaints?

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I’m studying and need help with a Health & Medical question to help me learn.

 

Conduct an interview with a health care compliance officer. All health care organizations have a person designated as a compliance officer. At times the Administrator or the Health Information Manager may hold the title “Compliance Officer.”

Arrange to interview this person using at least three of the questions you developed in the Interview Question discussion thread along with these 6 questions to provide your interview findings.

  • What are your roles and responsibilities as the compliance officer?
  • What is the process for a patient to file a complaint?
  • How do you deal with civil versus criminal complaints?
  • What moves an internal compliance issue to have to be reported to law enforcement, CMS, or a health plan?
  • What are the most important or common risk management issues for your organization?
  • What type of accreditation issues do you work on?

Three questions mentioned in a previous discussion.

  • How do you handle or deal if yourself became a subject of non-compliance?
  • Suppose one of your close friends or family members is working for this organization and became a subject of non-compliance with no proper evidence, will you be little easy on them or not?
  • Upon hiring, our organization needs a training session for reporting non-compliance issues, how would you educate the employees without taking much of their working hours?

Write up the interview as a list of questions and responses. Paraphrase the responses rather than writing them word-for-word. You will use this information to write your Compliance Paper, so you do want to take good notes.

References

https://www.hcca-info.org/

https://oig.hhs.gov/compliance/compliance-resource…

5 points for providing an introduction that provides the name of the compliance officer and the organization they work for

10 points for providing responses to the six provided questions plus your own three questions

3 points for writing level