Using the text, Crucial Accountability, you will be making some key discoveries about areas that you both succeed and struggle with in keeping yourself and others accountable.

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Using the text, Crucial Accountability, you will be making some key discoveries about areas that you both succeed and struggle with in keeping yourself and others accountable.

 Introduction

  • Answer, what is a crucial conversation?
  • Describe a crucial conversation that you have had.

 

After reading the textbook, take the self-assessment test (Appendix A, pp. 247-251) and look at your results. The survey is divided in the seven chapters of the book that cover the crucial accountability skills (five questions each).

  • Look at your results chapter by chapter.
  • Choose two of the seven areas where you scored the most “yes” answers.

o Observe analyze and reflect on those specific areas.

o Where in the process do the two areas for improvement exist for you?

  • Work on Me First, 2) Create Safety, or 3) Move to Action

The seven areas: Choose What and If, Master My Stories, Describe the Gap, Make it Motivating, Make it Easy, Stay Focused and Flexible, Agree on a Plan and Follow Up

  • Does your MVS give you any insights as to patterns you have when it comes to handling issues of accountability?

Conclusion

  • Create your own best practices (examples are found in the text and the PowerPoint slides).

o List of how you can improve your accountability to yourself and others as you navigate bad behavior and broken promises in your work/home/school/ life relationships.

 

Required Texts：Patterson, K., Grenny, J., MaxField, D., McMillon, R., & Switzler, A. (2013). Crucial accountability. New York, NY: McGraw Hill Education.

 

paper will have 6 references from the original textbook (at least 4) and other course material or approved academic resources (at least 2).