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Module 02 Written Assignment – Techniques for Building Relationships

Write a one-page paper in which you identify at least three techniques for building relationships with customers in today’s competitive business environment. Focus especially on ways to build long-term relationships and create loyal customers. In your paper, include the following:

  • Three techniques to build customer relationships, along with descriptions of each technique.
  • One practical example that describes how to implement one of these techniques in a customer service setting.
  • At least one reference cited in APA format to support your ideas.