Hospitality

These are discussion questions, not a research paper. Please provide enough information to accurately answer each question. Due Sunday morning 1/25 at 10 am

Hiring and promoting from within is often seen as a positive motivational tool. It can be argued that there is a negative side to this practice. Outline five potential negative aspects of promoting employees from within an organization. Be sure to explain your reasoning.

Pretend you are interviewing candidates for a new front desk clerk in a luxury hotel. Determine the scope of responses that will convince you that the selected candidate is able to create a welcoming message for the luxury hotel instead of a motel chain.

In your opinion, identify the major factor that differentiates high-performing from low-performing organizations and justify your position.

From the employees’ viewpoint, working for a high-performing organization is easier.  Agree or disagree with this statement and provide your rationale.

Select the method of training you feel would be the most effective for a waitstaff team in a full-service restaurant. Justify your selection by outlining why this method would be the best way for the waitstaff team to learn the different nuances of their positions.

Once you have found the people you think best fit your organizational culture and values, you are then charged to keep them engaged and committed to their work. Outline how you might recognize when an employee might be in need of a change to a different team and offer two ways to make that change.

Research has shown that people have a basic need for recognition. Managers often think that financial rewards are the best incentive for employees. List three ways managers can use incentives to reward and recognize their teams of employees without spending any money. Explain your reasoning.

Analyze why money is often thought to be the most effective motivator and how the hospitality industry is able to dispel this common assumption.