Describe one or two  ways in which you think the two examples reflect similar or changing societal values.

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Select one specific genre book, specific magazine, or specific news source that you read with at least some regularity (book cover, a current description of the book genre and an older description, a magazine/newspaper article or cover/front of a newspaper/magazine, the main website of a news outlet or magazine), and locate two of the examples it with one being current and other being 10 or more years old. For example, one current front page of a newspaper, and a front page of the same newspaper from 10 or more years ago.

Write a journal of 2 or more full double-spaced pages with 1 inch margins and 12 point font, using paragraphs for each response, responding to the following:

  1. Share links to the current example and the older example (if not clear share date or year each example).
  2. Think about the evolution of books, news, and magazines. Then describe two differences between the current example of the older example which connects what you read in the chapters.
  3. Explain one or two ways in which you think the current example is reflective of current technologies.
  4. Describe one or two  ways in which you think the two examples reflect similar or changing societal values.For this essay, you will explore both internal and external customer service and consider ways to provide excellent service to customers within an organization and outside the organization. Your essay should address the following questions:Explain your definition of internal customer service. How do you personally provide excellent internal customer service to your colleagues?
    Explain your definition of external customer service. What is an example of an organization that you feel provides excellent external customer service? Describe this organization and how it provides excellent customer service.
    How has social media and the Internet changed customer service? What suggestions can you give to an organization that is struggling with online customer service?
    Your complete essay must be at least two pages in length. Outside sources are not a requirement for this essay.