Process Improvement Flowchart

As-Is Process Flowchart Evaluation

Select a process from an organization you work for (Hendrick Health) or are familiar with (Revenue Cycle up to Registration). You will use this process in your Week 2 and Week 4 Assignments as well.

Create a flowchart of the as-is process using Microsoft^® Word, PowerPoint^®, Visio^®, or Excel^®. Insert your flowchart below this line.

• Scheduling -> Insurance Verification -> Pre-registration -> Registration

Evaluate the efficacy of your process using process improvement techniques. Write your evaluation below this line.

Process Improvement Flowchart

Determine how the process can be improved based on the results of your evaluation.

Define metrics and measure the current process. Insert the metrics and measures below this line.

Use process improvement techniques to improve the process. Create a flowchart of the improved process using Microsoft Word, PowerPoint, Visio, or Excel. Use your professional judgment to ascertain how the future process will perform according to your metrics. Insert new flowchart below this line.

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Summary

Write a 350-word executive summary that includes the following:

• A brief description of the process based on the flowchart of processes current state
• The results of your process evaluation and how the weak points can be strengthened. Include a description of the process improvement technique(s) used.
• A brief description of process improvements based on the process of the future state
• How you anticipate the future process will perform based on metrics used to evaluate process current state
• A description of your process improvement project to achieve the process future state

Cite three (3) references to support your assignment.

Format your citations according to APA 7^th edition guidelines.