Excell and access homework | bim-400 | National University

I need to do axcel and access homework. the solutions are on a step by step video with how to do it and with the answer. i will give access to the link and video just need someone to do it for me. look at the instructions on the attachment.

here is the question..

7-17. EXCEL APPLICATION:

Analyzing Revenue and Expenses for City Hospital Seminars Figure 7-25 shows the Excel spreadsheet that Bora uses to eval-uate the variables relating to the hospital seminar series. She has asked you to use Excel to create a similar spreadsheet to conduct additional what-if and goal seeking analyses. You will need to use the following formulas: Revenue Registration Fees 5 Attendees per seminar 3 Registration fee × Seminars per year

Parking Fees 5 (Attendees per seminar/Average number attendees per car) 3 Seminars per year 3 Parking fee

Expenses Speakers’ Fees 5 Speaker’s fee per session 3 Seminars per year

Tech Support 5 Tech support cost per session 3 Seminars per year

Marketing 5 Marketing cost per seminar 3 Seminars per year

Room Rental 5 Room rental per seminar 3 Seminars per year What-If Questions

After answering each question, be sure to return the variables to their original values shown in Figure 7-25 before testing the impact of changing another one. 1. What is the impact on net profit if the average attendance per seminar increases to 45?

2. What is the impact on net profit if the average attendance drops to 35?

3. What is the impact on net profit if the parking fee is reduced to $3?

4. What is the impact on net profit if the speaker’s fee increases to $550 per seminar?

5. What is the impact on net profit of increasing the market-ing expense per seminar to $350, which increases average attendance per seminar to 50?

6. What is the impact on net profit of an increase in room rental per seminar to $300?

7. If Bora can negotiate a room rental fee of $160 per semi-nar, how much will net profit increase?

8. If technical support is included in the room rental per seminar, what is net profit?

Goal Seeking Questions 1. Given the expenses and variables presented in the figure, how many attendees per seminar are required to generate a net profit of $5,500?

2. What parking fee results in a net profit of $4,150? 3. What registration fee per attendee results in a net profit of $5,750?

Source: Microsoft® Excel, Microsoft Corporation. Reprinted with permission.

7-18. ACCESS APPLICATION: Marketing City Hospital Seminars Colin is the assistant director of marketing at a hospital that conducts seminars on topics such as sports injuries, arthritis, hip and knee pain, knee replacement, and joint replacement. He is working on a marketing campaign for a new seminar on minimally invasive knee surgery that the hospital is planning to offer. Colin has asked you to help identify potential patients who may be interested in this seminar. Download the City Hospital database, Ch07Ex02. Write a query that sorts registrants by the type of seminar they have attended. Include the session date as well as attendee informa-tion. Modify the query to identify registrants who attended a Knee Replacement seminar. Use the report wizard to create a report that lists the session dates and the names and phone numbers of those who have attended Knee Replacement semi-nars. This report serves as a “patient contact sheet” that hospital staff will use to call previous attendees to invite them to attend the new seminar. How many patients are listed on the report? Review the attendees table. Is there additional patient informa-tion the hospital could collect that may be useful for future mar-keting campaig

Business success in the new normal

Business success in the increasingly complex global economy, demands a high degree of productivity and effectiveness from all employees, both on an individual level as well as performance in teams.

Ollila (2013) tells us “For the future challenges the world faces are complicated and global in scope. They cross borders. They potentially affect all of us. They will require far more collaboration between government, business, and civil society — not less” (para 1).

For this 3-4 page (not including cover and reference pages) APA compliant paper, respond to the questions found in the Rubric. This will be as an attachment.

 

Acceptable references: 

Primary (original sources) written by experts in the field of study. Secondary sources supported by research in primary sources. Credible sources (experts in the area of study) Peer Reviewed journal articles are REQUIRED. Educational/university websites (edu) may be appropriate. Finally, .gov and .org are usually okay, but be careful. TURNITIN MUST BE BELOW 15%

History of public administration | Management homework help

 

n 750-1,000 words, describe the history of public service by doing the following:

  1. Identify significant events and people who shaped the field of public administration.
  2. Explain how those events and people affected the evolution of the study and field of public administration.

Use three to five scholarly resources to support your explanations.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. 

Rubrics

 History of Public Administration

1
Unsatisfactory
0.00%

2
Less than Satisfactory
74.00%

3
Satisfactory
79.00%

4
Good
87.00%

5
Excellent
100.00%

70.0 %Content

35.0 %Identify significant events and people who shaped the field of public administration

Identification of significant events and people who shaped the field of public administration is missing.

Identification of significant events and people who shaped the field of public administration is vague, inconsistent, and not supported by research.

Identification of significant events and people who shaped the field of public administration is present and supported with some research.

Identification of significant events and people who shaped the field of public administration is present, clear, and supported with research.

Identification of significant events and people who shaped the field of public administration is clear, concise, and supported with research.

35.0 %Explain how those events and people affected the evolution of the study and field of public administration.

Explanation of how the events and people affected the evolution of the study and field of public administration is missing.

Explanation of how the events and people affected the evolution of the study and field of public administration is vague, inconsistent, and not supported by research.

Explanation of how the events and people affected the evolution of the study and field of public administration is present and supported with some research.

Explanation of how the events and people affected the evolution of the study and field of public administration is present, clear, and supported with research.

Explanation of how the events and people affected the evolution of the study and field of public administration is clear, concise, and supported with research.

20.0 %Organization and Effectiveness

7.0 %Thesis Development and Purpose

Paper lacks any discernible overall purpose or organizing claim.

Thesis is insufficiently developed or vague. Purpose is not clear.

Thesis is apparent and appropriate to purpose.

Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose.

Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.

8.0 %Argument Logic and Construction

Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources.

Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility.

Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.

Argument shows logical progressions. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative.

Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.

5.0 %Mechanics of Writing (includes spelling, punctuation, grammar, language use)

Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used.

Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied.

Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed.

Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech.

Writer is clearly in command of standard, written, academic English.

10.0 %Format

5.0 %Paper Format (use of appropriate style for the major and assignment)

Template is not used appropriately or documentation format is rarely followed correctly.

Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent.

Appropriate template is used. Formatting is correct, although some minor errors may be present.

Appropriate template is fully used. There are virtually no errors in formatting style.

All format elements are correct.

5.0 %Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)

Sources are not documented.

Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors.

Sources are documented, as appropriate to assignment and style, although some formatting errors may be present.

Sources are documented, as appropriate to assignment and style, and format is mostly correct.

Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.

100 %Total Weightage

Hsa 505 week 3 discussion new

HSA 505 WEEK 3 DISCUSSION NEW

DISCUSSION 1

Please respond to the following: “Brand Design Model”

• Evaluate the value of assigning appropriate brand identities to represent health care goods, services, and institutions. Provide support for your rationale.

• Assess the value of Calder and Reagan’s Brand Design Model as a device for systematically guiding health care marketers through the process of formulating brands. Explain one (1) reason why a SWOT analysis is needed to help health care organizations understand competitor brands. Provide two (2) examples from a health care organization with which you are familiar that support the value of Calder and Reagan’s Brand Design Model.

DISCUSSION 2

Explain the fundamental reasons why brands do not exist in isolation but do exist in larger environments that include other brands. Provide two (2) specific recommendations or solutions that can help a health care facility improve patient satisfaction 

Assess the value of Lederer and Hill’s Brand Portfolio Molecule when used to understand brand relationships. Provide at least two (2) specific examples of strategic or tactical initiatives within a health care organization.

NOTE: THREE DIFFERENT ANSWER POSTED CHOOSE ANYONE

Gened essay 1 | English homework help

 

Please answer ONE of the following. Essays should be 3-4 pages long (not 2.5 and not 4.5), double spaced, in 12-point font (Times, Times New Roman, Cambria, or Calibri) with 1.25” margins. Answers should be based on class lectures and readings. The most successful essays will make reference (with footnotes, including author and page number) to course readings. (You should include a bibliography at the end of the essay, using Chicago Style.) Essays are due by email at Noon on Friday, September 28th.

1.There are many identity traits that shape a person’s political interests and preferences. These include gender, religion, language, race, ethnicity, and national identity. Are these identities reconcilable with the State? How can a State, bureaucracy and all, most successfully manage the conflicting interests of different communities? What type of State has the best chance of this? What steps can be taken to promote stability and reduce the chances of conflict?

2. Based on our discussions in class and on the readings you’ve done so far, do you find a constructivist or essentialist understanding of ethnic and/or national identity more convincing? Why?

main textbook :

 Patrick O’Neil, Essentials of Comparative Politics (Sixth Edition). (New York: W.W. Norton & Co., 2018)  ISBN 9780393624588 

 

Progress of the world´s women

https://sarpn.org/documents/d0001563/Women_work_UNIFEM.pdf (Links to an external site.)Links to an external site.

Progress of the world´s women: In pursuit of justice 

http://www.unwomen.org/-/media/headquarters/attachments/sections/library/publications/2011/progressoftheworldswomen-2011-en.pdf?la=en&vs=2835 (Links to an external site.)Links to an external site.

Market a product | Human Resource Management homework help

in this assignment you will cover the: 

1- Initial Leverage Strategy. 

2- Outline of Initial Launching/Sales Tactics. 

see the attachments for more information. Also there is a best example under “TeachersAid BoomStart Plan” file,  you can use to help. 

the Product overview

PakPak is a modular backpacking backpack designed to help adventurers explore the world’s beauty. Users can customize their pack through different attachable pockets, that serve different purposes. Some pockets include electronic charging pocket, camera pocket, jacket pocket, inflatable camp pillow, concealed weapons pocket, snack pocket and first aid pocket.

Essentially, a user buys a base pack, and the various attachable pockets that he wants and needs. The user then attaches or detaches the pockets he needs. The user gets to customize their pack to fit their needs.

Erp systems | Computer Science homework help

Discussion Name: Supporting Processes with ERP Systems

Instructions: After reading Chapter Supporting Processes with ERP Systems

, consider the following: The athletics director buys sports equipment from a supplier with a well-implemented ERP. What advantages are there for NMSU to buy from a supplier with an ERP system? You might expect to see an advertising claim from that company like, “We can meet customer order in 20 percent less time than the industry average.” Create a list of three such claims or measures that would expect to hear from a supplier with an effective ERP system and 3 claims or measures that an effective ERP system might not improve. Then, write a post in this discussion stream: 

  • List and describe the three claims that could be improved with an effective ERP system. 
  • List and describe the three claims that might not be improved with an effective ERP system. 

Assignment 1: financial research report

Assignment 1: Financial Research Report

Due Week 9 and worth 300 points

Imagine that you are a financial manager researching investments for your client. Use the Strayer University library, located at https://research.strayer.edu to research the stock of any U.S. publicly traded company that you may consider as an investment opportunity for your client. Your investment should align with your client’s investment goals. (Note: Please ensure that you are able to find enough information about this company in order to complete this assignment. You will create an appendix, in which you will insert related information.)

The assignment covers the following topics:

  • Rationale for choosing the company in which to invest
  • Ratio analysis 
  • Stock price analysis
  • Recommendations

  
 

Refer to the following resources to assist with completing your assignment:

Stock Selection

Market and Company Information

  • U.S. Securities and Exchange Commission – “Market Structure
  • Yahoo! Finance
  • Mergent Online (Note: This resource is also available through the Strayer Learning Resource Center.)
  • Seeking Alpha (Note: Also available through the Android or iTunes App store.)
  • Morningstar (Note: You can create a no-cost Basic Access account.)
  • Research Hub, located in the left menu of your course in Blackboard.

Write a ten to fifteen (10-15) page paper in which you:

  1. Provide a rationale for the stock that you selected, indicating the significant economic, financial, and other factors that led you to consider this stock.
  2. Suggest the primary reasons why the selected stock is a suitable investment for your client. Include a description of your client’s profile.
  3. Select any five (5) financial ratios that you have learned about in the text. Analyze the past three (3) years of the selected financial ratios for the company; you may obtain this information from the company’s financial statements. Determine the company’s financial health. (Note: Suggested ratios include, but are not limited to, current ratio, quick ratio, earnings per share, and price earnings ratio.)
  4. Based on your financial review, determine the risk level of the stock from your investor’s point of view. Indicate key strategies that you may use in order to minimize these perceived risks.
  5. Provide your recommendations of this stock as an investment opportunity. Support your rationale with resources, such as peer-reviewed articles, material from the Strayer Learning Resource Center, and reviews by market analysts.
  6. Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other similar websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Critique financial management strategies that support business operations in various market environments.
  • Analyze financial statements for key ratios, cash flow positions, and taxation effects.
  • Review fixed income strategies using time value of money concept, bond valuation methods, and interest rate calculations.
  • Estimate the risk and return on financial investments.
  • Apply financial management options to corporate finance.
  • Determine the cost of capital and how to maximize returns.
  • Formulate cash flow analysis for capital projects including project risks and returns.
  • Evaluate how corporate valuation and forecasting affect financial management.
  • Analyze how capital structure decision-making practices impact financial management.
  • Use technology and information resources to research issues in financial management.
  • Write clearly and concisely about financial management using proper writing mechanics.

Rubric attached 

Ethical awareness assessment | Article writing homework help

In chapters 1 and 2, Ghillyer discusses ethical theory, and applied ethics.

Applied ethics is putting ethical theories into practice. Ghillyer, p. 8.

This assignment calls for you to give an example of applied ethics.

Recall that Step 1 of Ghillyer’s three-step process for solving ethical problems was to analyze the consequences of unethical actions. This requires identifying who is helped, and who is harmed by the unethical behavior. In other words, to identify the stakeholders or “key players impacted by any potentially unethical behavior”. Ghillyer, p. 24.

Your assignment is to:

  • (20 pts) Give an example of unethical business behavior (briefly describe what is going on). You can choose from the list in Ghillyer, p.25, or choose any example from the news, or invent your own hypothetical scenario of unethical business behavior.
  • (30 pts) LIST at least 3 stakeholders and explain how each is negatively impacted by the unethical behavior. See Ghillyer, p. 25, Figure 2.2, for an example listing WorldCom’s attempt in the 1990s to hide extensive debt and losses. Notice that Ghillyer LISTS the six classifications of stakeholders and the impact upon each stakeholder in that case. You are to do the same for your chosen example of unethical business behavior by LISTING at least three stakeholders and the negative impact upon each.

Penalties will apply for failure to follow these instructions:

  • Number your stakeholders in LIST form so that each stakeholder is LISTED next to the impact on that stakeholder. See my example of a list below.
  • Do not exceed 1 page, Times New Roman, double-spaced. Allow 1 inch margins.
  • Type your answer as a Word doc, and copy and paste into the assignment window. There is no time limit. Keep your original document as backup.

For example (my own hypothetical but based on a real case):

XYZ Tobacco Company imports a special Brand X tobacco from Brazil that is higher in nicotine content than tobacco from the United States. By blending Brand X tobacco into its products, XYZ manipulates the nicotine content of its products. The company conceals its activities from the Food and Drug Administration because blending Brand X tobacco to manipulate nicotine levels would subject the company to the agency’s regulatory authority as a drug manufacturer. Each year, XYZ files false statements with the FDA that do not properly disclose its Brand X imports in response to official requests the government sends to all U.S. tobacco companies asking for a list of all tobacco imports.

  • Stakeholder A (list them here)  —         negatively impacted by…
  • Stakeholder B (list them here)  —         negatively impacted by…
  • Stakeholder C (list them here)  —         negatively impacted by…

Grad levell | Human Resource Management homework help

 

Writing Assignment Details and Requirements:

Grading Criteria for the Paper:

A grading rubric will be used to assess writing Assignments. The following criteria (with associated point values (30 possible points)) will be used to guide the grading of the research papers:

  1. Content, Discussion, Justification and Integration of Course Content (Possible 10 points)
  2. Completeness, Format, Structure, and Flow (Possible 10 points)
  3. Grammar, Punctuation, & Spelling (Possible 5 points)
  4. Appropriateness of Citations and References (Follows APA format).–Also, paper meets Originality Requirements of less than 20% unoriginal/similar content. (Possible 5 points)
  5. Total Possible Points (30)

Other Writing Assignment Requirements:

1. The paper should be between 1,500 and 2,000 words, double spaced, using 12 pt. font. The paper must also follow APA guidelines (with the exceptions noted below: No Title Page or Abstract is required)

2. The paper must include a reference section, and appropriately cite (using APA guidelines) a minimum of 5 outside resources and other credible sources. Credible sources are peer-reviewed, scholarly journals (Examples include: Academy of Management JournalJournal of Applied Psychology, and Journal of Organizational Behavior). Wikipedia is not considered an acceptable source for the purpose of this paper.

3. similarity or matching percentage less than 20%

———————————————————————————————————————————————————————————————–

MSM 6633
Writing Assignment Case Part 1 (There is a part 2, scroll down)
Karen, the New Manager

Introduction:

Karen was recently promoted to a first level supervisor from her team leader position. Karen was promoted into a position in which she would manage coders, engineers, systems developers and a clerk. In all, the group numbers 14 plus the clerks. Karen was looking forward to this opportunity. Although she was used to working with programmers and systems engineers in a software development company, this would be her first opportunity to work as an “official” manager.

Helpful Background/Case Information:

The mission of the organization (and Karen’s software team): 
We provide quality software solutions to improve the performance of our customers.

Organizational goals: 
1) To lead industry standards for high quality software 
2) To interact effectively with our customers and with each other, focusing on strong working relationships and effective communication 
3) To have the right people in the right places at the right time for effective processes, procedures and outcomes 
4) To be ethical in all of our transactions

The composition of Karen’s team, even before she started, was one of skilled individuals who are brought in to do specific functions; this is common in software development where people have different roles/specializations. Typically, these roles are not interchangeable, however, people do often learn about the other functions and are able to some extent to help people in other roles to a small extent. The culture Karen has started to build includes more collaboration, friendlier working relationships and improved information exchanges so people have a better sense of what is going on throughout the organization in terms of work, deadlines, and progress – none of this was available before because everybody worked as an individual with no overlap. Her team members have appreciated the changes and like their one-on-one sessions where they can voice opinions and make suggestions, and have found Karen is more than willing to implement their suggestions whenever possible, and she allows the team input into decision making as often as she can. Morale has improved somewhat as has job satisfaction since Karen took over the team.

Case-Part 1:

Karen was anxious about her first day at work, because she had worked for this company for 10 years but was moving into a new department and didn’t know anyone in her new group very well. She had a nodding acquaintance with some of the members as she passed them at the water fountain, going to lunch and getting coffee, but knew that she had to effectively start over in some areas and establish herself and her leadership. She knew from casual conversation with other employees that there were issues with morale and job satisfaction, partly because of the lack of trust with the previous supervisor.

One of the concerns that she had prior to her promotion and based on the company grapevine was that the previous supervisor of her new team had moved on because of something that happened in the group. Employees who knew about an event that had precipitated the departure of the supervisor were few, and there were multiple stories circulating about why the previous supervisor left. However, Karen understood that information from the grapevine can be unreliable, so she will wait to see if this is an issue.

Once she became the supervisor, one of Karen’s concerns was that the majority of the group consisted of people her age (40) or older. While the clerks are in their 20s, everyone else was over 40, except for the four employees brought in recently. She knew she was looking at employees with different priorities, because they were at different places in their careers. The group was also somewhat diverse, and this included an even mix of men and women. Most were US citizens, and the rest had lived in the US for many years. More recent two arrivals included a man and a woman from India, and one arrival from the UK and another from China, both of whom were men who had been brought in on visas for specialized work within the last year.

In the first two weeks, Karen held one-on-one discussions with each team member so she could get to know each of one and ask them about what each person felt the team did well and what areas needed improvement. This helped her focus on each employee’s specific skills and areas in which they could contribute as well as giving her a full picture of problem areas. She felt positive this was the right approach after the interviews. However, when asked in a meeting, nobody was aware of the company mission. While some of the team members knew there was a company mission, they didn’t know what it was.

Karen established weekly team meetings and noticed the first week there was little conversation between the team members. She attributed this to the fact that she was new, and they had to get to know her. When this continued in weeks two, three and four, Karen decided there was something else going on, because she had no sense of “team” from the members or that they supported each other based on the conversations in the team meetings. Not only this, team members appeared to have little understanding of how their work fit into the “big picture” of the company and even less information about how their projects contributed to the company goals.
Now, foremost in Karen’s mind, is the need to improve collaboration and cohesion and to develop a team that is capable of performing at high levels because of the contracts and deadlines looming within the next 12 months. Part of this task includes the need to share information about how the team supports organizational goals. As a result, she is determined to make sure team members understand their roles in the company’s success. She is also intent on building trust and cohesion, both of which will enhance morale and job satisfaction according to some of the articles that she has read. She wants to lay out a plan to help coach her employees into becoming a high performing team. Karen will begin with information about the mission and the goals followed by a focus on developing trust and cohesion. Karen wonders how she is going to accomplish all of this without sacrificing productivity.

Writing Assignment Part 1:

Assume you are Karen. Your assignment is to develop a plan to present to your manager to improve the team’s performance. 
1. Identify and describe (in detail) 3 to 5 major issues with the team that you think might be adversely impacting the overall performance of the group.
2. Develop and describe (in detail) a specific strategy you would utilize to address each of the 3-5 major issues you’ve identified. These strategies should specifically address how you would plan to develop trust and cohesion

IMPORTANT NOTE: In completing this section of the writing assignment, you should use information from course materials including, but not limited to, text, articles, and videos as they relate to trust and cohesion, and check the Library Guide for reading, or look in the library for other articles. What else was mentioned that needs to be included in your plans/activities?

PART 2:

MSM 6633
Writing Assignment Case-Part 2
Karen, the New Supervisor

Karen proposed her plan for teambuilding approximately six months ago and her manager approved the entire plan, allowing the equivalent of eight hours (one workday) once a month for the activities detailed in the plan for a maximum of six days. She implemented her plan about four months ago, after arranging the necessary time off from work, meeting with an internal consultant from Human Resources, developing goals, reviewing the content of the teambuilding sessions and deciding how to measure outcomes. So far she has used three days for teambuilding.

For each day of teambuilding, Karen has used a simple questionnaire that everybody completes, it consists of three questions which focus specifically on the activities for that day. Those three questions are:
1. What went well?
2. What could be improved?
3. What else should be included?

She decided to use the questionnaires for the training days so she would have a record of what everybody said, even though she does not request they put their names on the one-page form. After three training days she has received mostly positive comments related to getting to know other people better. Karen has also observed that this is reflected in the workplace behaviors, as her team members do interact more, ask questions of each other and offer solutions.

Karen has also noticed that the team members will discuss the results that are posted on the walls and they check these at least once a week, and these results come up in the weekly team meetings as part of the normal conversation. Team members started to help each other meet deadlines so the charge would reflect positive progress for the entire group; she felt this was a positive step in the right direction for the team.

One of the contracts assigned to the team was completed after the second teambuilding day. Karen requested feedback from the business unit that received the product which consisted of the same three questions she used for the teambuilding sessions, as well as confirmation that the delivery date was met and the product was working as required. For this particular contract, the actual delivery date missed the due date requested by two days but this was not a problem for the customer because their internal dates had changed due to requirements beyond their control. As a result, the feedback was mostly positive with a note about the missed due date. Karen is very encouraged by this, as this is one of the first measures received since she has been the supervisor and it is the first time any measure has been taken to evaluate customer satisfaction.

Karen decides that she is going to use a survey she found on the Internet that evaluates team effectiveness at the halfway point in the teambuilding sessions. This means she will hand out the survey (team members do not have to sign their names) before the next teambuilding day which will be day four. She also plans to hand out this survey after they have completed all six of the teambuilding days and then compare the results. Along with this information, the feedback from the customers and her training feedback (three questions), Karen believes she has adequate information to assess team performance. With this performance information she can more accurately determine if other training is needed, if other areas need attention, and she has a way to track performance improvement for her team by using these measures as well as the weekly charts the clerks post on the walls.

The results for the Team Effectiveness questionnaire are tabulated by clerk, and Karen sees that although many of the areas are either positive or close to positive, she notices that there may be some weaknesses around areas A, F and G, with one weak item in C; she is determined to find out specifically what the issues might be in this area so she can support the team to make improvements. All of the team member responses were grouped around certain areas, there were no ‘outliers’. As a result, Karen told the clerk to consolidate all of the information into the completed Team Effectiveness Survey so the areas could be easily identified and shared with the team. In this way the team can provide discussion and input into the content of the teambuilding sessions before they are completed and the survey is distributed again.

Team Effectiveness Survey Results for Writing Assignment.docxPreview the document

Writing Assignment Part 2:

Using the information from Part 1 as necessary, analyze the survey data (attached) and determine what needs to be addressed in the three remaining teambuilding sessions. Support your analysis with information provided in the case.
1. Based on the Team Effectiveness survey data (attached), present and support an analysis of what the team’s strengths are and where improvements can be made. Use the data provided on the completed Team Effectiveness Survey, (summary data is provided below). Justify why you feel that these issues or areas in need of improvement should be priorities for the team. (Note: Please focus on the root causes of issues in the team and not on symptoms. A focus on symptoms will not address the basic problems).

2. Based on the course information (text, videos, articles), propose a specific strategy or method (in detail) you would use in addressing each of priorities for improvement you’ve identified. In your response, please include rationale or justification for why you feel that each of the strategies you’ve identified will be effective.

3. Organizations and senior leadership have a responsibility to support and encourage team leaders in their respective roles in an effort to promote effective team performance. In this specific case, identify 2 or 3 specific things the organization or Karen’s direct leader/supervisor could have done to support Karen in her role as a new team leader. Please justify each of these suggestions by supporting why or how you think each could have been valuable to Karen and the overall performance of the team.

IMPORTANT NOTE: In completing this section of the writing assignment, you should use information from course materials including, but not limited to, text, articles, and videos as they relate to trust and cohesion, and check the Library Guide for reading, or look in the library for other articles. What else was mentioned that needs to be included in your plans/activities?

General Information to keep in mind:

When working with teams, there is no “silver bullet” answer or one right way to do everything, because it depends on the leadership, the employees, the situation, and even what has happened in the past. This is why, when a plan is developed, we need to consider the literature, prior experiences, and the experiences/wisdom of others. We also need to consider the given situation as well as the culture of the organization, the style of the group leader and the culture of the team. For example, what appears to be a great idea may not fit with the style of the team leader or with the culture of the group or organization.

Team Effectiveness Survey Results for Writing Assignment.docx