Superficial American and silent Finns are remarks Donal Carbaugh collected after spending several months in Finland. Carbaugh learned the implicit rules behind a “small talk” in Finland is very different from the rules guiding a small talk in the US. In Finland, the following rules should be respected:

1. one should not state what is obvious;

2. if speaking, one should say something worthy of everyone’s attention;

3. one should not invoke topics or themes that are contentious or conflictual (or more positively, one should keep present relations on harmonious ground);

4. one should b personally committed to or invested in what one says;

5. what you say properly—-the un-obvious, socially worthwhile, non-contentious, personally involving statements—-forms a basis for subsequent interactions and social relations (Carbaugh, 2005, p. 42).

We will use this list of rules in Finland to open our discussion this week. Please address the following:

1 [claim] among the four maxims of verbal communication set forth by Grice, which one do you think can be best used to explain the different rules regarding “small talk” in Finland and the US, hence the distinction between “superficial American” and “silent Finns”?

2 [definition] what are the four maxims usually used to analyze verbal communications styles in an intercultural context, according to Grice?

3 [example] what can be an example from Donal Carbaugh’s account in Finland that reflects one end of your chosen maxim or dimension, and why? what can be an American example from your daily communication experience that may also resonate with this dimension?

4 [explanation] why do you think both examples demonstrates the cultural differences reflected through your chosen frame?

Word Count 300-500

You may use two books

page 139-144 Hall, Bradford (2005). Among Cultures: Challenges of Communication across Cultures, 2nd ed, Cengage learning: Wadsworth.

Page 223Carbaugh, Donald (1995). Linguistic Patterns: A Cultural Comparison, the Federation of Foreign Language Teachers in Finland. Reprinted by per- mission of the publishers and author Donal Carbaugh teaches at the University of Massachusetts

EN360 Technical Communication

Directions:  Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the “Assignment Format” page located on the Course Home page for specific format requirements.

Part A: Written and Oral Communication Skills

Locate a website for an organization that hires graduates in your major. Besides technical skills, what writing and communication skills does this organization seek in a job candidate? Write a one-page essay on what they say directly on this subject. Include reasons why each skill is important, and any additional written/spoken skills that you believe would give a candidate a competitive advantage.

Part B: Effective Writing Teams

a.       What types of projects require collaboration?

b.      What are four primary attributes of an effective writing team? Provide an example for each.

Part C: Internet Source Distortion/Misrepresentation

From media, personal experience, or the Internet, identify an example of each of the following sources of distortion (faulty causal and/or statistical inference) for the following:

a.       A study with questionable sponsorship or motives

b.      Reliance on insufficient evidence/hasty generalization

c.       Unbalanced or biased presentation

d.      Unexamined assumptions

e.       Faulty causal reasoning

Part D: Checklist for Style – Local Newspaper

Using the “Checklist for Style” on the following page (also found in Chapter 11 of your textbook), rewrite the following letter to a local newspaper.

In the absence of definitive studies regarding the optimum length of the school day, I can only state my personal opinion based upon observations based by me and upon teacher observations that have been conveyed to me. Considering the length of the present school day, it is my opinion that the day is excessive length-wise for most elementary pupils, certainly for almost all of the primary children.

To find my answer to the problem requires consideration of two ways in which the problem may be viewed. One way focuses upon the needs of the children, while the other focuses upon logistics, transportation, scheduling, and other limits imposed by the educational system. If it is necessary to prioritize these two ideas, it would seem reasonable to give the first consideration to the primary reason for the very existence of the system, i.e., to meet the educational needs of the children the system is trying to serve.

1.Imagine that you are starting your own home improvement business and will need 10 workers of varying skills. Would you prefer to hire employees or independent contractors? If you would prefer employees, what type of employee would best fit your needs? Explain your rationale and the expected effect on your business.

2Imagine you own a home improvement business that is trying to keep up with increased demand and is rapidly growing. You need to hire several new employees in key roles, including finance and human resources. You want to make sure you get the hire right the first time. Explain whether you will use an unstructured or a structured interview approach in hiring your workers. Explain your rationale and the expected effect on your business. What concerns do you have about the process?

3Many states have attempted to introduce laws directed at anti-bullying in the workplace. Reflect on and share an experience where you or someone you know have been the subject of bullying in the workplace. Do you feel bullying in the workplace is a problem that warrants a legislative response? How does this experience (or lack of experience) influence your position on the requirement of legislation?

4Some employers must provide unpaid leave for family- and medical-related reasons under the Family and Medical Leave Act (FMLA). Paid leave is not required by federal law; however, it is required by some state and local laws.

Have you or someone you know ever experienced a situation where there was a need for unpaid family leave? (If not, imagine you are now in that situation in your current workplace.) Did you agree with the policy that was in place at the time? Why, or why not? As you describe and reflect on the situation, your reaction, and rationale, consider the impact of unpaid family leave laws on the employer. Does it alter your perspective.

5Reflect on your employment history. Were there times you felt you did not receive the pay you felt you were entitled? Perhaps you did work outside your job description, performed work off the clock, or felt you were not paid commensurate with your skill level or your coworkers’ pay. Did or could you have taken any steps to address the issue? Share your thoughts on the experience. Was there anything different you feel the employer could or should have done?

journal entries must be at least 200 words. No references or citations are necessary.

1. Use your HTML editor to open the tb_visual3_txt.css, tb_visual4_txt.css, tb_ferris_txt.html and tb_kathleen_txt.html files from the html04 review folder.

Enter your name and the date in the comment section of each file, and save them as tb_visual3.css, tb_visual4.css, tb_ferris.html, and tb_kathleen.html respectively.

2. Go to the tb_ferris.html file in your editor. Add links to the tb_base.css, tb_styles3.css, and tb_visual3.css style sheets in the order listed.

3. Scroll down and, within the main element header and after the h1 heading, insert a figure box containing: a) the tb_ferris.png inline image with the alternate text Ferris Family using the image map named portrait_map and

b) a figure caption with the text Kathleen Ferris and daughter Linda (1957).

4. Directly below the figure box, create the portrait_map image map containing the following hotspots:

a) a rectangular hotspot pointing to the tb_kathleen.html file with the left-top coordinate (10, 50) and the right-bottom coordinate (192, 223) and alternate text, “Kathleen Ferris” and

b) a circular hotspot pointing to the tb_linda.html file with a center point at (264, 108) and a radius of 80 pixels and the alternate text, Linda Ferris-White.Create a style rule for the h1 heading within the main header that adds the following two text shadows: a) a shadow with the color value rgb(221, 221, 221) and offsets of 1 pixels and no blurring and

5. Take some time to study the rest of the page content and structure and then save your changes to the file.

6. Go to the tb_visual3.css file in your editor. In this file, you’ll create the graphic design styles for the page.

7. Go to the HTML Styles section and create a style rule for the html element to use the image file tb_back5.png as the background.

8. Go to the Page Body Styles section and create a style rule for the body element that: a) adds a left and right 3-pixel solid border with color value rgb(169, 130, 88),

b) adds a box shadow to the right border with a horizontal offset of 25 pixels, a vertical offset of 0 pixels and a 35-pixel blur and a color value of rgb(53, 21, 0), and then adds the mirror images of this shadow to the left border.

9. Go to the Main Styles section. Create a style rule for the main element that: a) applies the tb_back7.png file as a background image with a size of 100% covering the entire background with no tiling and positioned with respect to the padding box and

b) adds two inset box shadows, each with a 25-pixel blur and a color value of rgb(71, 71, 71), and then one with offsets of -10 pixels in the horizontal and vertical direction and the other with horizontal and vertical offsets of 10 pixels.

10. Create a style rule for the h1 heading within the main header that adds the following two text shadows: a) a shadow with the color value rgb(221, 221, 221) and offsets of 1 pixels and no blurring and

b) a shadow with the color value rgba(41, 41, 41, 0.9) and offsets of 5 pixels and a 20-pixel blur.

11. Go to the Figure Box Styles section. Create a style rule for the figure element that sets the top/bottom margin to 10 pixels and the left/right margin to auto. Set the width of the element to 70%.

12. Next, you’ll modify the appearance of the figure box image. Create a style rule for the image within the figure box that: a) sets the border width to 25 pixels,

b) sets the border style to solid,

c) applies the tb_frame.png file as a border image with a slice size of 60 pixels stretched across the sides,

d) displays the image as a block with a width of 100%, and e) applies a sepia tone to the image with a value of 80% (include the WebKit browser extension in your style sheet).

13. Create a style rule for the figure caption that: a) displays the text using the font stack ‘Palatino Linotype’, Palatino, ‘Times New Roman’, serif,

b) sets the style to italic,

c) sets the top/bottom padding to 10 pixels and the left/right padding to 0 pixels, and d) centers the text.

14. Go to the Article Styles section. Here you’ll create borders and backgrounds for the article that Linda Ferris-White wrote about her mother. Create a style rule for the article element that:

a) displays the background image file tb_back6.png placed at the bottom-right corner of the element with a size of 15% andno tiling,

b) adds an 8-pixel double border with color value rgb(147, 116, 68) to the right and bottom sides of the article element,

c) creates a curved bottom-right corner with a radius of 80 pixels, and

d) adds an interior shadow with horizontal and vertical offsets of -10 pixels, a 25-pixel blur, and a color value of rgba(184, 154, 112, 0.7). 15.

15. Kevin wants a gradient background for the page footer. Go to the Footer Styles section and create a style rule for the footer that adds a linear gradient background with an angle of 325°, going from the color value rgb(180, 148, 104) with a color stop at 20% of the gradient length to the value rgb(40, 33, 23) with a color stop at 60%.

16. Save your changes to the style sheet and then open tb_ferris.html in your browser. Verify that the colors and designs resemble that shown in Figure 4-64. Next, you will create the design styles for individual pages about Kathleen Ferris and Linda Ferris-White. A preview of the content of the Kathleen Ferris page is shown in Figure 4-65.

17. Go to the tb_kathleen.html file in your editor and create links to the tb_base.css, tb_styles4.css, and tb_visual4.css files. Study the contents of the file and then close it, saving your changes.

18. Go to the tb_visual4.css file in your editor. Scroll down to the Transformation Styles section and add a style rule for the article element to set the size of the perspective space to 800 pixels.

19. Create a style rule for the figure1 figure box to translate it -120 pixels along the z-axis.

20. Create a style rule for the figure2 figure box to translate it -20 pixels along the y-axis and rotate it 50° around the y-axis.

21. Create a style rule for the figure3 figure box to translate it -30 pixels along the y-axis and rotate it-50° around the y-axis.

22. Go to the Filter Styles section to apply CSS filters to the page elements. Make sure that you include the WebKit browser extension in your style. Create a style rule for the figure1 figure box that applies a saturation filter with a value of 1.3.

23. Create a style rule for the figure2 figure box that sets the brightness to 0.8 and the contrast to 1.5.

24. Create a style rule for the figure3 figure box that sets the hue rotation to 170°, the saturation to 3, and the brightness to 1.5.

25. Save your changes to the file and then return to the tb_ferris.html file in your browser. Verify that you can display the individual pages for Kathleen Ferris and Linda Ferris-White by clicking on their faces in the family portrait. Further verify that the appearance of the Kathleen Ferris page resembles that shown in Figure 4-65. (Note: Use the link under the pictures to return to the home page.)

Here are the required files: https://ufile.io/ozpnb

Assignment 2: LASA 1— Presentation on Shifts in the Healthcare Industry

You are a newly hired VP of mergers and special projects.  You have noticed that there are shifts in the healthcare industry and you want to ensure your facility can continue to sustain itself in the future.  You want to make a recommendation to pursue a specific population to increase funding, but you must make a logical explanation to the board.

Create a PowerPoint presentation (8-10 slides) and make a recommendation to the board. Use the notes section in PowerPoint to provide detailed speaker notes with your presentation that fully explain each point and justification for your recommendations.

1. 1. Create a timeline of the development of the US healthcare system which includes the following :
      1. The shift from physician power to insurance company control.
      2. Public versus private sector institutions.
      3. Medicare and Medicaid, Prospective Payment System, and the trend shift from private insurance to HMO.
      4. Potential impact of U.S. healthcare system reform.

1. Discuss long-term care, special populations and palliative care.  Also address insurance types for different populations and settings, systems for measuring quality, and types of providers working in each type of facility.
2. Must include speaker notes.

Make a recommendation on serving one of the populations (long-term care, special populations, and palliative care).

By Week 3, Day 7, deliver your assignment to the M3: Assignment 2 Dropbox.

Use the following file naming convention: LastnameFirstInitial_M3_A2.doc.